Our privacy policy

At Silicate Carbon, we prioritize the privacy and protection of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website, silicatecarbon.com (referred to as the "Site").

By accessing or using our Site, you agree to the terms and practices described in this Privacy Policy. If you do not agree with any aspect of this policy, please refrain from using our Site.

1. Information Collection and Use

1.1 Personal Information

We may collect certain personally identifiable information from you when you voluntarily provide it to us. This may include your name, email address, phone number, and any other information you provide through forms on our Site.

1.2 Usage Data
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We may also collect non-personally identifiable information about how you access and use our Site. This may include your IP address, browser type, operating system, referring URLs, and other technical information.

2. Use of Information

2.1 Personal Information
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We use the personal information you provide to us for various purposes, including:

- Responding to your inquiries or requests
- Providing you with information, products, or services you request
- Sending you promotional or marketing communications (only if you have opted-in to receive such communications)
- Improving our Site and services based on your feedback

2.2 Usage Data
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We use the non-personally identifiable information collected to analyze trends, administer the Site, track users' movements, and gather demographic information for internal purposes. This information helps us understand how our Site is being used and how we can enhance the user experience.

3. Data Security

We take reasonable measures to protect the security and integrity of your personal information. However, please note that no method of transmission or storage is completely secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience. These technologies collect and store information about your usage patterns, preferences, and other data. You can modify your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that some features of the Site may not function properly without cookies.

5. Third-Party Disclosure

We do not sell, trade, or transfer your personally identifiable information to third parties without your consent. However, we may share non-personally identifiable information with trusted third-party service providers who assist us in operating our Site and conducting our business, as long as they agree to keep the information confidential.

6. Links to External Sites

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly remove such information from our records.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our Site. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at hello@silicatecarbon.com or through our contact form on the Site.

By using our Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy.